The Role of Language Services in a Value-Based Healthcare System
The 2021 “Healthcare Consumerism in a Multilingual Market” Report provides an overview of two main areas:
- The 21st-century trend toward healthcare consumerism and the implementation of value-based care programs
- A market analysis of demographic and immigration trends in the increasingly multilingual healthcare consumer base
The report also examines how the COVID-19 pandemic has accelerated the existing trend towards healthcare consumerism, permanently impacting the healthcare industry, the relationship between patients and providers, and the mediating role of the language services industry.